To all of our patients,
We have been closely monitoring the NHS and government guidance which is being updated daily, as measures are stepped up to stem the spread of Coronavirus (COVID-19) and subsequently save lives.
Temporary Closure for Routine Dental Procedures
Following Friday's (20th March 2020) COVID-19 announcements, we have made the decision to temporarily close our dental practice for all routine dental procedures, until we can fully re-open (hopefully by 1st June). Please contact us if you have a dental problem on 01637 879889 or firstname.lastname@example.org. Our online booking systems will temporarily be closed for this period, but you will be able to book online for 1st June onwards. We will contact you if you have any veneers, crowns, bridges, implant work or dentures due to be fitted, in order to arrange this.
Emergency Dental Treatment
We will still be providing an emergency dental service to all our registered patients* and this service is provided free of charge to our Denplan patients. You can still register for our Denplan payment plan by contacting email@example.com and this can be done over the phone and online.
During this temporary closure period, we would like to extend this emergency service, free of charge, to all our hardworking NHS/ Social Care worker, registered patients.
We will also endeavour to provide emergency dental care for any unregistered patients, should they not be able to access their own dentist.
Additionally, we have measures in place, to ensure all our registered patients can access emergency dental care at other local practices, should we need to be self-isolating at any point in the future and hence be unable to see you personally.
If you have any appointments booked during our practice closure period, we will be contacting you to reschedule these. For our Denplan patients, we will still guarantee to offer you the same number of appointments per year, as covered by your plan membership.
The Green Room Community
Our priority has always been the safety and wellbeing of our patients and team, and we will continue to do everything we can to support you.
We know this is a particularly difficult time, especially for those who are most vulnerable to COVID-19 and are being asked to self-isolate now. We would like to offer you our support, as we strongly believe self-isolation is the right thing to do. Therefore, if you are a patient of ours now self-isolating and you need anything, please get in touch by Facebook Messenger, calling 01637 879889 and choosing option 2, or by e-mailing firstname.lastname@example.org or email@example.com
We will do our best to help with anything from dental advice, dental prescriptions and supplies, delivering shopping, a newspaper or magazine, or just someone to talk to.
You can like and follow us on Facebook and Instagram, where well be posting some interesting ideas to do whilst self-isolating and we would welcome you sharing your ideas with the Green Room community.
*Providing you have no symptoms of COVID-19 and are not having to self-isolate with a member of your household who has symptoms.
If you have been told to self-isolate and you need urgent dental treatment or have a dental emergency, call NHS 111. The NHS team will assess your situation and direct you to a suitable facility to provide your dental care.
If you have confirmed COVID-19, call NHS 111 and the local health protection team (HPT) will coordinate your treatment.